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- ◆ About our Support Page ◆
- ◆ How to Submit a Ticket ◆
- Product defect: 97947 Specially Planned Item JR E4 Series Jouetsu Shinkansen (New Paint Design, Last Run Decoration) Set (8 Cars)
- Revised Shipping fees for Japan Post, June 2022
- City/Township made mandatory
- Chat support during new year (2021)
- Regarding Delivery in Holiday Seasons
- Holiday shipping delays, October 2021 (Asia)
- Japan Post EMS extra charge, June 2021
- Surface Parcel / Air Small Packet (Unregistered)
- 【Important】 COVID-19 shipping restrictions
- ▲ COVID-19: Chat Support Operating Hours
- ▲ COVID-19: Shipment Updates [April 8th, 2020]
- Support due to COVID-19
- Notice regarding GST import tax for New Zealand