Logo
Submit a request
Sign in
  1. AmiAmi
  2. Payment/Shipping

Payment/Shipping

SHIPPING

  • According to the tracking page, my package is in retention. What does that mean?
  • Can I split my in-stock items and pre-order items into separate orders?
  • Can you mark my package as "Gift" and/or write a lower value?
  • Can you sell/send me just the bonus item?
  • Combined Shipping
  • Customs
See all 24 articles

SHIPPING RATES

  • Available Shipping method table by country
  • Air small packet unregistered shipping cost
  • Surface parcel shipping cost
  • Shipping Rates
  • Shipping Service Comparison

SHIPPING METHODS

  • How can I confirm what shipping methods that are available for my order?
  • Updating Shipping Method & Address
  • About DHL
  • Available Shipping Methods

PAYMENT

  • 3D secure for credit card payments
  • How can I change the credit card information for my order / account?
  • Can I pay for my in-stock items in my order that includes pre-order items?
  • How do you handle and protect my credit card information?
  • I'm transferring funds from my bank account to PayPal but it won't go through until after the payment deadline. What can I do?
  • I'm having trouble with my account. Can I have a friend pay for my order? Can I pay for my friend's order?
See all 25 articles
AmiAmi
English (US) 日本語 한국어 简体中文
Submit a request