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  1. AmiAmi
  2. Frequently Asked Questions

Frequently Asked Questions

Customer Support

  • My package looks like it's been damaged. What should I do?
  • An item/part of an item in my order arrived missing/broken!
  • I accidentally broke my item. Can you help me get replacement parts?
  • I think an item I received is defective, what should I do?
  • My order is taking an extremely long time to arrive. What can I do?
  • My package was opened by customs. What can I do?
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AmiAmi Points

  • How can I use my AmiAmi Points?
  • What are AmiAmi Points?
  • When are AmiAmi Points applied to my account? Do they expire?

Other

  • ◆ About our Support Page ◆
  • ◆ How to Submit a Ticket ◆
  • Answer bot
  • Can I give my order to another person?
  • Can I receive a discount if I order x amount?
  • Can you re-combine the delayed item with my original order and ship them together?
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