Frequently Asked Questions
Customer Support
- My package looks like it's been damaged. What should I do?
- An item/part of an item in my order arrived missing/broken!
- I accidentally broke my item. Can you help me get replacement parts?
- I think an item I received is defective, what should I do?
- My order is taking an extremely long time to arrive. What can I do?
- My package was opened by customs. What can I do?
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- ◆ About our Support Page ◆
- ◆ How to Submit a Ticket ◆
- Answer bot
- Can I give my order to another person?
- Can I receive a discount if I order x amount?
- Can you re-combine the delayed item with my original order and ship them together?