Receiving the error code 42G970000 when attempting to submit payment by credit card indicates that the card issuer has determined that the transaction cannot be processed.
Possible reasons for receiving this error include but are not limited to:
1. The status of the card such as exceeding credit limits or issues with the cardholder's credit information
2. Insufficient balance for debit or prepaid cards
3. The error could be due to configurations in the card issuer's system
Please consider contacting your card issuer to resolve the issue.
When contacting your card issuer, please provide with the information found on the back of the credit card:
- Name of the shop (or merchant) where the transaction was attempted
- Date and time of the transaction
- Amount of the transaction
If the card issuer confirms that the credit card can be used, please inform the card issuer:
- That you will attempt to purchase again at the same shop
- The purchase amount
- Request the card issuer to adjust their authorization system to resolve the error
If the error persists, we recommend trying to pay with a different credit card or updating to an alternative payment method such as PayPal.
https://support.amiami.com/hc/en-us/articles/360028726411-Updating-the-Payment-Method
If you were able to register your credit card on our website then it has already been approved for usage by our system. Credit cards at our store are processed through a third-party company and unfortunately we are unable to provide assistance if your card cannot be registered or used on our website.
If you have any further questions, please feel free to contact customer support.
Comments
0 comments
Article is closed for comments.