What is International ePacket Light?

International ePacket Light is a Japan Post airmail Small Packet shipping service for small items (up to 2kg). It includes tracking and is generally delivered to the recipient’s mailbox (no signature required). (post.japanpost.jp)

This article is a short placeholder overview for customers. We will update it as additional operational details are finalized.

Key Features of International ePacket Light

Shipping Type:
Airmail (Small Packet).

Estimated Delivery Time (Japan Post):
Approximately 5–21 days after shipment.
Delivery time may vary depending on customs and local delivery conditions.

Tracking:
Tracking is included.
Please note: depending on the destination, some tracking updates may be limited or not searchable.

Delivery Method:
Typically delivered to the recipient’s mailbox, and no signature is required.

Size / Weight Limits (Small Packet limits):

• Maximum length: 60 cm
• Maximum total size: length + width + thickness = 90 cm
• Maximum weight (Japan Post): 2 kg
  AmiAmi note: As with other Small Packet options, availability may depend on the final packed size/weight.

Content Value Limit (AmiAmi policy):
To keep this shipping method a reasonable low-risk option, International ePacket Light is available only for orders with a maximum merchandise value of 20,000 JPY.
This is an AmiAmi policy (not a Japan Post limitation).

Availability (Important):
International ePacket Light is available only for select destinations.
Currently, International ePacket Light is not available for the United States (including U.S. territories) on AmiAmi, due to Japan Post acceptance restrictions affecting goods shipments to the U.S. (post.japanpost.jp)

Frequently Asked Questions (FAQ)

Q: How long does International ePacket Light take?
A: Japan Post estimates about 5–21 days after shipment.

Q: Can I track my package?
A: Yes, tracking is included.
Tracking detail may be limited depending on the destination.

Q: Will I need to sign for delivery?
A: Typically no—delivery is generally to a mailbox and no signature is required.

Q: Why can’t I select International ePacket Light?
A: Common reasons include:

• Your order exceeds Small Packet size/weight limits, and/or
• The merchandise value exceeds 20,000 JPY (AmiAmi policy), and/or
• Your destination is currently not supported (including the United States).

In Case of Delivery Issues

If tracking shows “Delivered” but you didn’t receive it:
Because this service is typically delivered to a mailbox (no signature), please check your mailbox, parcel lockers/mail room, and confirm with household members/building staff.

If tracking has not updated for an extended period:
Please allow time within the estimated delivery window (5–21 days after shipment).
If it appears stalled, please contact AmiAmi customer support and include your order number and tracking number.

Why Choose International ePacket Light?

International ePacket Light is a convenient option if you want an economical airmail service for small, lightweight orders, with tracking and mailbox delivery.

We will update this page as additional details are confirmed.