The website says my order was shipped but I never received a shipping notification.

Shipping notification emails are not immediately sent upon shipment of an order; they are generally sent within 24 hours. If you are still unable to locate our shipping notification email, please check your spam mail folder and/or ISP/email application setting. Please make sure that your email address can receive emails from our domain (amiami.com).

We can provide the order shipment date and/or the tracking number via email upon request.

Please keep in mind that tracking service is not available for unregistered shipments and we are unable to provide any assistance even if requested.