All sales are final and returns are not accepted.
However, there are some cases in which local postal services may return your parcel to us because of it being unclaimed, failure to pay import fees, etc. If that happens, we will contact you to arrange reshipment. In case a reshipment fee is required, our shop will be unable to cover it, therefore we will require that the customer pay for it. Please note that items will be re-shipped in the same condition as they are returned to our store. Postage fees for initial delivery are non-refundable.
Please also note that, in certain cases, orders shipped with SAL parcel or DHL may be charged an additional shipping fee to return the parcel to us. As with reshipment fees, we are unable to cover it and will require the customer to pay for it.