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  1. AmiAmi
  2. Frequently Asked Questions
  3. Customer Support

Customer Support

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For damaged/undelivered/etc

  • My package looks like it's been damaged. What should I do?
  • An item/part of an item in my order arrived missing/broken!
  • I accidentally broke my item. Can you help me get replacement parts?
  • I think an item I received is defective, what should I do?
  • My order is taking an extremely long time to arrive. What can I do?
  • My package was opened by customs. What can I do?
  • My package was returned to you. Can you re-ship?
  • The image on your website is different than the item I received!
  • Why was I asked to pay extra to receive my package?
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