Affected Item: FIGURE-182235 — figma Splatoon Girl: DX Edition
Overview
We have received an announcement from the manufacturer regarding FIGURE-182235 (figma Splatoon Girl: DX Edition).
This product is a re-release of a previously sold item, and the only change is the outer packaging design. The figure and included contents are unchanged.
Due to this packaging change, the manufacturer has announced they will accept cancellations from customers who no longer wish to proceed. AmiAmi will also accept cancellation requests for this item for the same reason.
What is Changing? (Packaging Only)
The packaging style will be changed as follows:
-
Before (previous release): Book-style package
- The front side opens like a book (with an additional front cover/flap).
-
After (this re-release): Box style package
- A standard box without the extra book-style front cover.
Before/After Packaging Comparison
What is NOT Changing? (Figure / Contents)
Other than the outer packaging redesign, this is the same item as previously sold. There are no changes to:
- The figure itself
- Included parts/accessories (DX Edition contents)
- Specifications or product contents
If You Wish to Keep Your Order
No action is required.
If you are okay with the updated packaging, please proceed as usual:
- When the item is released and your invoice is issued, simply complete payment as normal.
- Completing payment will be considered acceptance of the order as-is, including the updated packaging style.
If You Wish to Cancel Due to the Packaging Change
If you no longer wish to proceed specifically because of the packaging change, AmiAmi can accept your cancellation request as long as payment has not been completed.
Important (Please Read)
- This item is only days away from release.
- Our website cancellation request function typically only works reliably before release, so it may not be available for this order depending on timing.
- To ensure your request reaches us in time, please contact us by email (instructions below).
How to Request Cancellation
Please email our customer support team as soon as possible with the information below.
Email Subject (recommended):
Cancellation Request (Packaging Change) – FIGURE-182235
In your message, please include:
- Your order number
- Item code: FIGURE-182235
- Reason: Packaging change (Book-style package → Box style package)
- Whether you want to cancel only this item or the entire order (if your order includes multiple items)
Customer Support Email:
- e_support@amiami.com
or via our Submit a request form
Note
- If payment has already been completed, the order will be treated as accepted, and cancellation may not be possible depending on processing/shipping status.
Additional Notes
- All units of this re-release will be distributed with the new box style package. We cannot provide the previous book-style packaging.
- If this item is part of a multi-item order, canceling it may affect shipping cost and/or available shipping methods.
©2015 Nintendo ©2017 Nintendo
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