◆ About Reply Time for Inquiries ◆

Update May 10th: Chat support has been re-opened

Update April 6th: Response times are back to the normal 1-2 business days (Note: Closed on Sundays)
*Chat support will remain closed until further notice.

Thank you for shopping at AmiAmi during this difficult time.

Due to the large amount of emails we have been receiving since December 2020, it may take 1-2 weeks for our staff to reply to your inquiries.

In addition, the chat service will be closed until further notice.

We request that you please only submit one inquiry for your case to avoid duplicate inquiries. 

We apologize for the inconvenience and thank you for your patience. 

AmiAmi English Customer Support Team