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Surface Mail (Premium) for United States, August 2020

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6 comments

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    Libris

    Please add Russia to Surface Mail as soon as possible.

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    AmiAmi Staff

    Hello Libris,

    We have not yet received any information regarding additional shipping methods for Russia, but we will make sure to post an announcement as soon as we receive any information.

    For updates regarding the situation with Japan Post, please refer to the COVID-19 shipping restrictions article, that will be updated when there are any changes.

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    Andrea P Camargo

    Hi there! I got an email today that one of my orders is going to be shipped through surface mail premium, I have 9 other orders at your warehouse and was wondering if those would also be shipped through surface mail premium

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    AmiAmi Staff

    Hello Andrea P Camargo,

    Currently the type of goods that can be shipped by Surface Mail (Premium) is restricted, due to requirement for additional shipping documentation. We are however working on acquiring the necessary information, so that more orders will become eligible for Surface Mail (Premium) shipping.

    It is therefore likely that more of your orders will become available for this shipping method in the future.

    Also note that due to space limitations, older orders may be prioritized.

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    Victor Manuel Campos Maldonado

    Hello. I have received a Shipping Notification in 09/17/2020 with this method telling me I have a parcel registration number, but when I enter the number in the Japan Post site, it says it doesn't exist (** Your item was not found. Confirm your item number and ask at your local office.). My question is: is the order going to show up until it arrives in the United States? If so, that's okay! I'm just curious and kinda nervous because right now I just don't know if I have the wrong number (I copy it directly from the email) or if this is just how it is and I just have to sit and wait. Thanks!

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    AmiAmi Staff

    Hello Victor Manuel Campos Maldonado,

    Packages shipped by Surface Mail (Premium) will not have any online tracking available until they arrive in the United States. Also note that the tracking number will change when the package is handed over to USPS for delivery, so we will send you a new notification with your tracking number when the tracking becomes available.

    It should take roughly a month from shipment, until the package arrives to the United States, so it is likely that you should receive the second notification around the end of October.

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