Hello,
Thank you for your patience.
We are pleased to announce that our live chat service will resume on August 2nd, 2024!
The service was temporarily paused from March 27th, 2024 due to essential staff training to improve our customer support capabilities.
Please note that live chat will be closed during the Obon Japanese national holiday week from August 11th to August 17th. Additionally, there may be some days when chat services are unavailable due to staff number limitations.
Live Chat Open Hours (JST)
Monday | 10:30 to 16:30 |
Tuesday | 10:30 to 16:30 |
Wednesday | 10:30 to 16:30 |
Thursday | 10:30 to 16:30 |
Friday | 10:30 to 16:30 |
Saturday | 10:30 to 16:30 |
We will continue to reply to emails and support requests during regular business hours. If you have any questions, please submit a request by clicking "Submit a Request" on the top of the screen and we will get back to you as soon as possible.
We apologize for the inconvenience.
AmiAmi English Support Team
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