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34 comments

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    Cheryl

    Hello,

    I’m wondering if you know of any problems in EMS shipping to Malaysia from Tokyo too, as I also have a shipment that’s been sitting on “Posting/Collection” for a while now? It’s status hasn’t changed to “Arrival at outward office of exchange”, so I am a little worried.

    Thank you!

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    AmiAmi Staff

    Hello Cheryl,

    If you are worried, then please submit a support request so that we can assist with checking your order.

    In general we can see that many packages are stuck in Japan for a few weeks, in waiting for an available flight to your country. So depending on how long you have been waiting, it could be normal for your package to still be listed as “Posting/Collection”.

    If you have any other questions, then please let us know.

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    N41T3R

    Hello,

    The current situation with international shipping services is extremely uncertain which can protracted for a longer term.
    Is there any progress in finding alternative shipping methods?

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    AmiAmi Staff

    Hello N41T3R,

    Recently we have made an announcement regarding discounted prices of DHL shipping for certain countries and regions. If your country is not included in the list, then there is no announcements available for your country at the moment.

    We have not yet received any announcements regarding other/alternative shipping methods, but this is also being considered, and we will make announcements when there are any changes.

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