*Surface Mail shipping in review, details at bottom
This is a summary of the current situation for available and suspended shipping methods to various countries and regions. If your country is not listed in the table below, then please check each section for DHL and Japan Post below for more details.
When selecting shipping methods for your orders, please make sure to select a shipping method that is available for your country/region. If you select an unavailable shipping method, then we will not be able to ship your order after confirming your payment, and your order will instead be placed on hold for shipment until the shipping method becomes available again.
If you have any questions, then please contact our support.
Available shipping methods
〇: Available, shipping is possible, but shipping delays are expected for some countries/regions
|Korea, Republic of||〇||〇||〇|
Regarding DHL shipping
DHL has announced a few localized stoppages, but for most part is processed as normal with some delays depending on your region.
*NOTE: There may be some countries to which we cannot ship via DHL. Please contact us via chat or by submitting a request by clicking "Submit a Request" above if you are unsure.
Regarding Japan Post shipping (EMS/Air/SAL)
*The details below is according to the latest updates by Japan Post (September 10th).
*For all countries listed under 2. and 3., our store is currently not able to provide shipping through Japan Post.
1. All SAL shipments has been temporarily suspended.
2. EMS/Air shipments has been temporarily suspended for the following countries/regions
|Asia||Oceania||North and Central America||Africa|
|Afghanistan||Wake Island||United States of America||Ascension|
|India||Australia||Antigua and Barbuda||Algeria|
|Bangladesh||Northern Mariana Islands||British Virgin Islands||Lesotho|
|East Timor||Kiribati||El Salvador||Uganda|
|Lao People's Democratic Republic||Cocos (Keeling) Islands||Cayman Islands||Ethiopia|
|Middle East||Saipan||Costa Rica||Eritrea|
|United Arab Emirates||Solomon Islands||Jamaica||Rwanda|
|Israel||Tuvalu||Saint Christopher and Nevis||Cameroon|
|Saudi Arabia||New Caledonia||Turks and Caicos||Zambia|
|Jordan||Norfolk Island||Dominica||Sierra Leone|
|Ireland||Papua New Guinea||Trinidad and Tobago||Zimbabwe|
|North Macedonia*||American Samoa||Bahamas||South Sudan|
|Greece||Marshall Islands||Barbados||Tristan da Cunha|
|Kyrgyz||Midway Islands||Virgin Islands||Malawi|
|Georgia||Federated States of Micronesia||Belize||Namibia|
|Slovakia*||Wallis and Futuna||Puerto Rico||Burundi|
* Air shipping is available.
3. All shipments through Japan Post has been temporarily suspended for the following countries/regions
|Asia||North and Central America||South America||Africa|
|Pakistan||St. Pierre and Miquelon||Uruguay||Guinea|
|North Korea||Honduras||Colombia||Comoros Islands|
|Middle East||Chile||Central Africa|
- Surface Mail (Premium) shipping is currently in trial for the United States, and expanded usage of this shipping method, in the United States, is currently under review. Read more here.
- Usage of Surface Mail shipping in other countries is also under review, and further announcements will be made once more information is available.