*Surface Mail shipping in review, details at bottom
This is a summary of the current situation for available and suspended shipping methods to various countries and regions. If your country is not listed in the table below, then please check each section for DHL and Japan Post below for more details.
When selecting shipping methods for your orders, please make sure to select a shipping method that is available for your country/region. If you select an unavailable shipping method, then we will not be able to ship your order after confirming your payment, and your order will instead be placed on hold for shipment until the shipping method becomes available again.
If you have any questions, then please contact our support.
Available shipping methods
〇: Available, shipping is possible, but shipping delays are expected for some countries/regions
|Korea, Republic of||〇||〇||〇|
Regarding DHL shipping
DHL has announced a few localized stoppages, but for most part is processed as normal with some delays depending on your region.
*NOTE: There may be some countries to which we cannot ship via DHL. Please contact us via chat or by submitting a request by clicking "Submit a Request" above if you are unsure.
Regarding Japan Post shipping (EMS/Air/SAL)
The available shipping methods vary by country, please check your country in our full country list to see what shipping methods that are currently available for your country.
*All SAL shipments has been temporarily suspended.
- Surface Mail (Premium) shipping is currently in trial for the United States, and expanded usage of this shipping method, in the United States, is currently under review. Read more here.
- Usage of Surface Mail shipping in other countries is also under review, and further announcements will be made once more information is available.