Articles in this section

• According to the tracking page, my package is in retention. What does that mean?
• Can I split my in-stock items and pre-order items into separate orders?
• Can you mark my package as "Gift" and/or write a lower value?
• Can you sell/send me just the bonus item?
• Combined Shipping
• Customs
• Do you offer gift wrapping/message card services?
• Do you offer wholesale or drop shipments?
• Do you ship to my country?
• How can I know if an item is eligible to small packet shipping?