I forgot my secret answer. What can I do?

Please contact us via live chat or submit a ticket on our help support desk for assistance.

Please make sure to provide us with the following information: 

• Account Email Address
• Full Shipping Address

Once we receive the above, we will reset your secret answer and provide you with a link to reset your password. Please note that this link expires 30 minutes after it is sent. If the link expires, please contact us again with the above information so that we can send you a new link. 

If you have any other questions, please let us know.