Unfortunately, we are unable to ship only parts or the bonus of an item. Please keep in mind that we cannot open items at our warehouse even if requested.
Articles in this section
- According to the tracking page, my package is in retention. What does that mean?
- Arranging Shipping to Your Hotel During Your Visit to Japan
- Can I split my in-stock items and pre-order items into separate orders?
- Can you mark my package as "Gift" and/or write a lower value?
- Can you sell/send me just the bonus item?
- Combined Shipping
- Do you offer gift wrapping/message card services?
- Do you offer wholesale or drop shipments?
- Do you ship to my country?