We are unfortunately unable to provide service for items damaged by customers, nor can we act as a middle-man between customers and manufacturers for replacement parts. Please note that manufacturers cannot provide support for international customers.
Articles in this section
- My package looks like it's been damaged. What should I do?
- An item/part of an item in my order arrived missing/broken!
- I accidentally broke my item. Can you help me get replacement parts?
- I think an item I received is defective, what should I do?
- My order is taking an extremely long time to arrive. What can I do?
- My package was opened by customs. What can I do?
- My package was returned to you. Can you re-ship?
- The image on your website is different than the item I received!
- Why was I asked to pay extra to receive my package?