An item I ordered is now listed as "Unavailable"/"Pre-orders Closed"/"Orders Closed". Is my order valid?

The status of an item will be changed to "Unavailable", "Pre-orders Closed" or "Orders Closed" as it becomes unavailable for new orders to be placed.

If you have placed your order when the item was available for purchase and have received our order acknowledgment email (automatic order confirmation email sent by us), your order is valid.

*"Provisional Pre-order", "Tentative Pre-order", "Back-order" items may be canceled depending on their stock availability even if you have received an order acknowledgment email.

Please refer to the questions below for further details:

Q. What is a Back-order?

Q. What is a Provisional Pre-order?

Q. What is a Tentative Pre-order?